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Privacy Policy

Last updated: February 09, 2022

1. Introduction

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use PlayGrid, and explains your privacy rights and how the law protects you.

We use your personal data to provide and improve the Service. By using PlayGrid, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Definitions

• Account: A unique account created for you to access our Service
• Application: The software program provided by the Company, downloaded by you on any electronic device, named PlayGridApp
• Company: Refers to PlayGridApp (also "We", "Us", or "Our")
• Device: Any device that can access the Service such as a smart TV, smartphone, or tablet
• Personal Data: Any information that relates to an identified or identifiable individual
• Service: Refers to the PlayGrid Application
• Usage Data: Data collected automatically from use of the Service

3. Data We Collect

Personal Data

While using PlayGrid, we may ask you to provide personally identifiable information that can be used to contact or identify you, including:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City

Usage Data

We automatically collect information about how you use the Service, including:

• Device IP address and type
• Browser type and version
• Pages visited and time spent
• Unique device identifiers
• Operating system and mobile network information

4. How We Use Your Data

PlayGrid uses your Personal Data for these purposes:

• Provide and maintain the Service - Including monitoring usage and performance
• Manage your account - Registration and access to Service features
• Contact you - Via email, phone, or in-app notifications about updates
• Provide support - Manage your requests and inquiries
• Improve our Service - Data analysis and user experience evaluation
• Business transfers - Mergers, acquisitions, or restructuring

We may share your information with:

• Service Providers to help deliver or analyze the Service
• Affiliates and business partners for legitimate operational reasons
• With your consent, for any additional purposes

5. Data Retention & Transfer

We retain Personal Data only as long as necessary for the purposes described in this policy or as required by law. Usage Data is generally retained for a shorter period unless required for security or legal compliance.

Your information may be processed and stored on computers outside your region or country. By using PlayGrid, you consent to such transfers in accordance with this Privacy Policy.

6. Data Disclosure

We may disclose your Personal Data to:

• Comply with legal obligations
• Protect and defend the rights or property of PlayGrid
• Prevent or investigate possible wrongdoing
• Protect users and the public from harm
• Complete business transfers

7. Security

We use commercially reasonable methods to protect your Personal Data. However, no transmission over the Internet or electronic storage method is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Children's Privacy

PlayGrid is not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

9. Third-Party Links

PlayGrid may contain links to external sites not operated by us. We are not responsible for the content or privacy practices of third-party websites and recommend reviewing their policies.

10. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted here with a revised "Last updated" date. We will notify you of significant updates via email or in-app notice where appropriate.